You face pressing challenges today like omnichannel integration, declining sales and traffic erosion. Our deep understanding of the retail customer gives us the ability to address and solve those challenges. By partnering customer insight with data and analytics, we develop personalized and valued connections between retailers and their customers. We apply this expertise to combat showrooming, drive store traffic, improve the customer experience, and increase spend.

Featured Case Study


How Analytics Helped Oreck Boost Retail Sales by 10.1%

Hard-core analytics, customer insight and predictive modeling can significantly increase retail sales while reducing acquisition costs.

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White Paper

How Retailers Can Create Customer Journey Maps

This white paper demonstrates how retailers can build a customer experience map and create an actionable framework for improving customers’ experiences at every stage of the life cycle.

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Work Sample

Oreck. Hardworking Concepts

We created acquisition and loyalty programs that helped Oreck pick up sales. We kept the concepts clean and simple. A total reflection of the brand, from wall to wall.

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Insights Blog

How to Get the Most out of Customer Journey Maps

Customer journey maps can deliver millions in annualized sales. They can also waste precious time and money and yield zero ROI if developed improperly. Keep these things in mind before you hire an agency to develop a map … or attempt to create one on your own.

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