Insurance

 

Regulatory issues, clunky legacy systems, evolving policyholder preferences, and the race to leverage data are core challenges that insurers face today. To stand out from the pack, insurers must improve policyholders’ experiences. Catalyst’s proven combination of Science + Soul will help you acquire, retain and cross-sell more effectively as you navigate this shifting landscape.

 
 

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Omnichannel Marketing Lags in Insurance Industry

Insurers who don’t adopt an omnichannel model will lose market share, experience increased attrition and remain saddled with high costs.

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Creating an Optimal Policyholder Experience Yields More Revenue

June 28, 2017  |  This insurer was saddled with legacy systems that made it difficult to understand who their most profitable policyholders were. Our goal was to reduce churn and grow annualized premium. Here’s how we did it.

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Omnichannel Marketing Lags in Insurance Industry

May 26, 2017  |  Insurers who don’t adopt an omnichannel model will lose market share, experience increased attrition and remain saddled with high costs.

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Are You Prepared to Meet the Insurance Industry's Next Big Challenges?

April 20, 2017  |  Thanks to globalization and technology, insurance leaders face a host of new challenges. Learn three core challenges insurers must successfully address to be successful in today’s customer-driven world.

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Tapping Into the Value of Data With a Legacy System

April 4, 2017  |  How can insurance companies derive maximum value from data and analytics while still operating within a legacy system? Here are a few actionable steps you can take.

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How Insurance Customers Experience the Claims Process

March 28, 2017  |  Insurance companies should be able to articulate how their claims process works, what each step is and the time it will take to resolve the claim. Anything that removes the burden from the customer mitigates the risk that he or she will look elsewhere.

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