We Are Catalyst

We combine Science + Soul to develop more profitable customer relationships. This starts with a unified database, qualitative research, hard-core analytics, and better experience design. It ends with a holistic customer view and actionable insight that drives your business forward.

What We Do

We’re interested in the why, not just the what. We get there by breathing life into data and discovering insights that incite action. We listen. We think. We find answers. We help develop more profitable customers for our clients.

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Catalyst in the Community

Giving back to the community has always been at the heart of our company. Through contributions and volunteering, these efforts help enhance and enrich the lives of people who need it most.

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Catalyst News

March 24, 2017

Convenience and Efficiency Motivate Today's Shoppers, Says New Research From Catalyst

Buyers want delivery as fast as ordering a pizza, along with free returns … and they don’t want to interact with salespeople.

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February 6, 2017

Tara Litchfield Is Catalyst’s New Director of Experience Design

As Catalyst’s director of experience design, Tara develops engaging and effective experiences for our clients’ customers. She leads research initiatives that uncover new insights, then translates those insights into optimized customer experiences. She has worked with a variety of Fortune 500 clients, including American Express, Honeywell, Kaspersky Lab, Paychex, Sears, Anthropologie, Carpet One, Reebok, Verizon, and Campbell’s Soup, among others.

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July 6, 2016

Jim Dellavilla, Catalyst Chief Client Officer, Quoted in The Fiscal Times

How easy is it to switch banks? Beth Braverman, former Money reporter and currently a reporter with The Fiscal Times, gives consumers some tips in “Five Reasons to Break Up With Your Bank,” featured in The Fiscal Times on June 28, 2016.

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